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english (eu) english
english (eu)

Help / Support

Help and Support

If you want to learn more about our products or have a technical inquiry, we will be happy to help you. You can either use our contact form or contact us at the following address:

Wartburgstraße 10
D-99817 Eisenach O.T. Stedtfeld

from Germany:
Phone: 0 36 91-72 10 70
Fax: 0 36 91-72 10 80

Telephone: 0049 36 91-72 10 70
Fax: 0049 36 91-72 10 80

We will process your request as quickly as possible. Inquiries will be answered by us usually within 2 business days.

Questions regarding shipping and ordering options, click here.
Information about the repair process, click here.

If you are already a customer, please enter your customer number. So we can answer your inquiry more quickly.